TERMS & CONDITIONS
FOR PROTECTION AND SAFETY AND, IN COMPLIANCE WITH HEALTH DEPARTMENT REGULATIONS, ONLY THE CLIENT AND TECHNICIAN ARE ALLOWED IN THE TREATMENT ROOM DURING THE PROCEDURE. NO EXCEPTIONS!
The consultation fee of $50+HST ($56.50) will be credited towards the procedure if the appointment is booked within 4 weeks of the consultation. Please book all your appointments on BOOK NOW page.
A booking fee of $250+HST ($282.50) is required to book your appointment for all new bookings.
A booking fee of $100+HST ($113.00) is required to book your appointment for all colour boosts.
All digital forms must be submitted 48 hours prior to your appointment time.
Please plan your travel time accordingly in case you run into traffic or some unforeseen circumstance.
If you need to cancel or reschedule your appointment, please go to BOOK NOW page and edit your booking or contact Eye The Brows by sending an email to firstname.lastname@example.org or by calling 1-647-527-4132.
Booking fees are NON-REFUNDABLE.
Cancelling your appointment for any reason will result in losing your booking fee. Please be sure you are serious before booking.
You have ONE opportunity to reschedule your appointment.
If you reschedule more than one time, an additional fee of $100+HST ($113.00) will apply when rescheduled.
72 hours notice is required to reschedule your appointment. Otherwise an additional fee of $250+HST ($282.50) will apply when rescheduled.
NO SHOW POLICY
Any client that does not show for an appointment without making any attempt to contact Eye The Brows, an additional fee of $250+HST ($282.50) will apply when rebooked. If you do not show for a complimentary touch-up appointment, an additional fee of $100+HST ($113.00) will apply when rebooked.
Eye The Brows reserves the right to refuse service to anyone.
If you are more than 15 minutes late, you will be considered a no show. If you still wish to go through with the procedure(s), you will need to reschedule and pay the additional fee of $100+HST ($113.00) when rebooked.
The scheduling is very structured and the procedure cannot be rushed or sped up by omitting very important steps. Please understand that such changes affect not only the artist, but other clients that follow you as well.
In the rare event when the scheduling will allow Eye The Brows may be able to still accommodate your appointment that day. This will be at my discretion and only with advanced notification of your late arrival.