Terms & Conditions

Terms & Conditions

(ONLY THE CLIENT AND TECHNICIAN ARE ALLOWED IN THE TREATMENT ROOM DURING THE PROCEDURE. NO EXCEPTIONS!)

A consultation fee of $50+H.S.T per area applies (For example, the consultation fee for lips and brows will be $100+HST). Once the consultation has been completed, a valid credit card information is needed to schedule your appointment once you have decided to go ahead with your procedure. The consultation fee will be credited towards the final cost of the procedure.

If you don’t have a valid credit card, a booking fee of $250+H.S.T. will be required. The booking fee can be paid by cash or e-transfer to jeongae@eyethebrows.com and your appointment will be booked as soon as the payment is processed.

No Show, Cancellation and Rescheduling Policy:

If you need to cancel or reschedule your appointment, please contact Eye The Brows by sending an email to jeongae@eyethebrows.com or by calling 1-647-527-4132. 72 hours notice is required if you wish to cancel or reschedule. Otherwise a cancellation/rescheduling fee of $250+H.S.T. will be charged to your credit card or your booking fee will be forfeited. The cancellation/rescheduling fee is separate from the procedure fee and dose not get credited towards the procedure fee like the consultation fee. NO EXCEPTIONS!!!

Cancellation that occurs with less than 24 hours, on the day of or no show will be charged the full cost of the procedure to your credit card or your booking fee will be forfeited. To reschedule your appointment, you will be charged full amount at time of your booking. NO EXCEPTIONS!!!

Late Policy:

If you are more than 15 minutes late, you will be considered a no show. If you still wish to go through with the procedure(s), you will need to reschedule and pay the rescheduling fee of $250+H.S.T. The scheduling is very structured and the procedure can not be rushed or sped up by omitting very important steps. Please understand that such changes affect not only the technician, but other clients that follow you as well. In the rare event when the scheduling will allow I may be able to still accommodate your appointment that day. This will be at my discretion and only with advanced notification of your late arrival.  Please arrive 15 minutes early to fill out paperwork.

Please plan your travel time accordingly in case you run into traffic or some unforeseen circumstance.
 

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